If you have a “pre sale” related question or cannot access your account, please email me directly at:

edsonbuchanan@gmail.com

If you already have membership access, please leave your questions in the comments area on the module page best related to your question.

This allows me to track all support issues easily and reply to your issue more quickly. Plus, others might have the same question and your question might help them!

Please read this section carefully! 90% of issues can be worked out right here on this page, with no email or wait required. I want to get your problem fixed for you as quickly as possible, so please check out the FAQ page below, and if your question still isn’t resolved here, then feel free to post a comment in the members area or contact me directly at the link above.

I never received my registration link(s)?

After you made your purchase, my system automatically sent you a “Welcome Email” that contains your account information that you need to login to the members area. This email was sent to the email address associated with making your payment.

PLEASE make sure to check your inbox for the “Welcome Email”

Subject Line: “Thanks for your Purchase!

From: Edson (Auction Income Formula)

Sometimes it will end up in the SPAM or JUNK folder so please make sure you check those folders before sending an email to ask for your login info.

Sometimes the email comes instantly, sometimes it takes up to 5-10 mins to arrive. So please wait up to 10 mins before sending an email asking for your login info.

My videos are choppy and won’t load correctly!

All of our videos are served up from our own hosting service and should play fine no matter where you are located on planet earth. If you are having playback issues, please refresh your page and view the video again. A slow connection between our server and your computer can usually be fixed by simply refreshing the page.

Sometimes viewing the page on a different web browser might help. (Internet Explorer, Firefox, Google Chrome)

My download links aren’t working!

A download link issue can usually be resolved with one of the following:

  •  Try disabling your browser’s popup blocker as it could be blocking the download. Please try to “Right Click > Save As”.
  • Try temporarily disabling your system’s anti spyware or virus protection as it could be mistaking our files for viruses.
  • Try another browser such as Internet Explorer, Google Chrome or Firefox. Sometimes a particular browser will cause download issues for whatever reason.

Do you have an affiliate program?

Our affiliate program is currently setup through JVZoo.

To sign up for an affiliate account CLICK HERE.

What is your commission payout percentage?

We pay 50% commission on all sales. Affiliate will make $23.50 per sale.

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